How to involve users into our product testing?
What should we keep in mind when reaching out to a user directly?
What should we do when users ask for things we can’t deliver?
What to consider when working with user feedback?
Why don’t users like the product anymore?
UXCG is a free tool that helps teams detect cognitive bias-related UX problems across all product stages, whether you're prototyping, testing, or improving a live product
Each answer explains how cognitive biases relate to your specific situation. Since you understand your context best, you can apply the insights directly. While the tool doesn't provide ready solutions due to each case's uniqueness, it reveals new perspectives backed by cognitive science.