Why did we fail to create the right product associations in the market?
Why didn’t our product meet user expectations?
Why do our users find our communication overwhelming?
Users don’t like how we talk to them — where did we mess up?
What to consider when working with user feedback?
UXCG is a free tool that helps teams detect cognitive bias-related UX problems across all product stages, whether you're prototyping, testing, or improving a live product
Each answer explains how cognitive biases relate to your specific situation. Since you understand your context best, you can apply the insights directly. While the tool doesn't provide ready solutions due to each case's uniqueness, it reveals new perspectives backed by cognitive science.