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Why were we accused of being careless in business?

#14

Why were we accused of being careless in business?

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Possible answers (6)

. In our public communication, or in the product itself, we use too many non-standard solutions/elements, that do not correspond to our audience's conservative ideas.

. Our audience finds the humor we used as inappropriate to promote the product.

. We used too many non-standard solutions for interface visualization. Some of those were interpreted as a "frivolous attitude to business."

. Our communication with users caused them emotional dissonance. We did not consider their moods connected with the latest world/local events (conjuncture changes).

. Users created high expectations from product based on the object we used to attract them. The actual product didn’t match the wrapper.

We could fall victim to user idiosyncrasies - unique taste preferences of users.

Related questions

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Why did we fail to create the right product associations in the market?

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Why didn’t our product meet user expectations?

#9.

Why do our users find our communication overwhelming?

#21.

Users don’t like how we talk to them — where did we mess up?

#44.

What to consider when working with user feedback?

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Product stage

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