We judge experiences by their peak and ending, not the full duration. Learn how this bias shapes decisions in product and HR only at UX Core.

UX Core | Peak-end rule - examples of use in management

<p>People tend to judge an experience primarily based on how they felt at its most intense point (peak) and at its conclusion, rather than on the total experience.</p>

We tend to remember overall experience based on how it felt at its most intense point and how it ended rather than considering the entire duration. Learn more.

Peak-end rule

Люди оценивают опыт по пиковым и финальным моментам. Разберём это и 100+ других искажений на примерах из HR и продуктов только на UX Core.

UX Core | Правило кульминации и завершения - использование

Люди склонны оценивать не весь опыт в целом, а его качество на пике и в конце. Исследуем это и 100 других искажений на реальных примерах использования.